The Defense Information Systems Agency is doubling the capacity for Defense Connect Online, the Department of Defense’s enterprise collaboration tool, the agency announced.
DCO allows defense employees to communicate and share information through the use of audio-video Web conferencing, instant messaging and low-bandwidth text chat. DCO is a service provided to all DOD partners and is available through both the Sensitive but Unclassified Internet Protocol Data Service (formerly known as NIPRNet) and the Secret IP Data Service (formerly known as SIPRNet).
“As an agency, we are committed to providing globally accessible and secure enterprise solutions for the DoD,” said John Hale, DISA’s chief of enterprise applications. “DCO, one our largest enterprise services, has emerged as a critical cost savings tool during a heightened period of budget constraints and travel restrictions.”
He continued, “Since 2007, DCO has facilitated millions of web-conferencing meeting minutes, connecting our mission partners from the tip-of-the-spear to desktops and mobile devices around the world. While the capacity limitation has been difficult, the popularity of the tool is evident in our usage statistics. As an agency, we are taking immediate steps to ensure current and future expansion is extended to all users in an efficient manner.”
DCO now includes more than 800,000 users, which has led to instances of poor system performance and denial of service during peak usage times, the agency said. Capacity is expected to double by February 15, the agency said.