Data science, machine learning and AI: Incoming PIF class skews more technical
A peek at what's coming in 2019.
VA takes first steps to modernize central VA.gov website
The agency wants help with the creation of, and migration to, a modern content management system for VA.gov.
VA’s new text message appointment reminder system is reducing no-shows
VEText is one of the VA's many small projects aimed at making the agency more customer-friendly.
Leaders want to improve customer service inside and outside agencies
Federal leaders are leveraging policy and technology changes to improve customer service both inside and outside the agencies.
VA wants a web experience on par with USAA, Bank of America
VA CTO Charles Worthington's vision is "making interacting with the VA online as good as the customer would get when they interact with a private sector company like a bank or insurance company or shopping."