Automation projects underway at USCIS and processing pandemic claims at the VA
On the latest episode of The Daily Scoop Podcast, RPA efforts underway at Citizenship and Immigration Services and what agencies like the Department of Veterans Affairs can do to fix claims backlogs.
USCIS’ deputy chief data officer on building a more data-informed agency
U.S. Citizen and Immigration Services’ Courtney Winship shares the agency’s vision to make data central to every mission decision.
USCIS’s Digital Services Chief says AI tools reduce immigration confusion
Courtney Winship on how USCIS is developing artificial intelligence tools to help people get answers to the immigration process and their case file.