Better government CX requires leadership plus IT modernization
How the U.S. Air Force’s example illustrates the art of the possible in improving customer experience in government.
How agencies like Census Bureau are improving network visibility and operations
Agencies are turning to AI-assisted operations platforms to collect, unify and analyze data across their networks — improving uptime and responding to anomalies automatically.
Sustaining telehealth services with data intelligence
Though public health agencies initially strained to deliver care remotely, new data intelligences tools are helping them improve capacity and security of their health platforms.
Pandemic Analytics Center of Excellence will help IGs investigate fraud
COVID-19 relief fraud investigations will last the decade, but not much, if any, funding appears to be going to automated screening of loan applicants.
Higher speeds, lower costs and other benefits of modern data platforms
The big data question hanging over CIOs and CDOs is how to derive the most value for their mission? Two specialists from Aerospike describe what modern tools can offer.
How CDM data can drive federal cyber strategies
Agency leaders are starting to leverage the added value of CDM data to improve operations and reduce cybersecurity risks.