Department of Veterans Affairs (VA) Archives

How secure, branded calls can help solve the government trust gap

Scott Straub, TransUnion's senior public sector strategy director, highlights how branded caller ID technology helped the Department of Veterans Affairs increase veteran contact rates by 65% while…

3 hours ago By Scoop News Group

Cash out veterans’ preference in federal hiring, honor their debt

In government hiring, veterans’ preference is badly structured compensation that also fails on policy grounds.

1 day ago By Abigail Haddad

(Photo Illustration by Timon Schneider/SOPA Images/LightRocket via Getty Images)

VA’s AI use to fix disability claims backlog sparks concerns from Congress, watchdogs

With 80% of its pending claims stuck in an evidence gathering phase, a congressional subcommittee wonders if there are enough humans left at the agency to stay…

Jul 15, 2026 By K. Sophie Will

veterans affairs, veterans health, va — The George E. Wahlen VA Medical Center in Salt Lake City. (Veterans Health Administration / Flickr)

VA patient system wrongly deemed ‘low risk’, watchdog says

The Patient Advocate Tracking System-Replacement was transferred to the cloud in 2023 and was not properly assessed for risk as it contains medical record access.

Jul 7, 2026 By K. Sophie Will

Secretary of Veterans Affairs Doug Collins takes his seat at the witness table for the House Veterans Affairs Committee hearing on “Opportunities with VHA Reorganization” in the Cannon House Office Building on Feb. 11, 2026. John Bartrum, under secretary for health, is seated to the left. (Bill Clark/CQ-Roll Call, Inc via Getty Images)

VA health secretary quits less than a year into tenure

John Bartrum, who led the Veterans Health Administration’s rollout of electronic health record modernization, said he is leaving public service.

Jul 1, 2026 By K. Sophie Will

Detroit, Michigan, The John D, Dingell VA Medical Center. (Photo by: Jim West/UCG/Universal Images Group via Getty Images)

VA clinical staff rushed to use generative AI without oversight, watchdog finds

The agency’s efforts to reduce barriers to innovation, aligned with a 2025 OMB memo, may have introduced more vulnerabilities.

Jun 12, 2026 By K. Sophie Will

appropriations, budget, finance, economy, funding — (Getty Images)

AI can save veterans’ time, but TMF head says reauthorization needed for more investments

Recent form modernization speeds up VA processes, but with $200 million left, the fund’s acting director is asking Congress for more money for other projects.

Jun 11, 2026 By K. Sophie Will

General Services Administrator Edward Forst speaks with IBM Vice Chairman Gary Cohn at the IBM Think Gov 2026 event held at Nationals Park in Washington, D.C. on June 9, 2026. (Photo by K. Sophie Will)

GSA playing catch-up with industry on AI and tech, agency head says

Edward Forst and other agency officials said the government is behind the curve on technology, and asked for private-sector engagement to improve.

Jun 9, 2026 By K. Sophie Will

A view of the Veterans Affairs building in Washington, D.C., on May 19, 2014. (Photo by KAREN BLEIER/AFP via Getty Images)

Lawmakers aim to prevent sale of veterans’ data for AI, scams

As technology evolves, there is broad concern that vendors could use veterans’ personal information to power AI models and monetize the resulting product.

Mar 26, 2026 By Billy Mitchell

A general view outside the VA Medical Center on January 28, 2026 in Minneapolis, Minnesota. (Photo by Stephen Maturen/Getty Images)

House bill pressures VA to get EHR back on track, or risk contract termination

Despite reservations from Congress, the VA has set plans to launch the EHR at 13 new sites in 2026. Senior leaders believe this time, things will be…

Mar 19, 2026 By Billy Mitchell