Alternatives to traditional PDF software that offer friendlier licensing terms and editing tools can help government overcome challenges in digital document handling.

In compliance with 2019's CASES Act, the Office of Management and Budget release guidance for agencies to accept personal records requests electronically.

There are still necessary opportunities to improve things like "authentication and identity management as we interface with our citizens," said Roat.

"We have an unprecedented opportunity."

The plan promotes the use of modern technology to improve service delivery as a central tenet in the 21st century federal government.

The bill corresponds with one introduced to the House in May.