A total of 18 agencies maintained their grades, four improved them and two saw downgrades, but the next scorecard could get a facelift.

How the U.S. Air Force’s example illustrates the art of the possible in improving customer experience in government.

Secretary McDonough said it will likely take two further weeks to determine additional changes to the program.

Conversations with federal and state CIOs make clear: ‘It’s not a question of when, but how we allow AI to come into our processes.

The service's senior tech leaders hope that Project Ridgway will support a culture of innovation.

The FBI's latest RFI continues efforts to centralize the agency's information management systems.