virtual assistant

Americans want female voices for government virtual assistants

by Michael Bergin • 3 years ago

More than 60 percent of citizens prefer an assistant with a "young, female and human-sounding voice," a new Accenture survey revealed.

Citizenship office wants ‘Emma’ to help you

by Ryan Johnston • 3 years ago

To supplement online inquiries and support online customers, USCIS developed a new virtual assistant to help online customers navigate uscis.gov.

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