VA developing cyber careers program to fill gaps in workforce framework
The department is in the process of identifying new work roles tied to VA-specific positions.
Delay of sexual harassment claims system highlights congressional office’s lack of IT strategy
The Office of Congressional Workplace Rights needs an overdue IT strategic plan, according to a Government Accountability Office report.
The total economic impact of Salesforce Case Management Solutions for government
Interviews with six federal, state and local government customers give greater insight into the benefits, costs and risks associated with investing in Salesforce case management solution.
2019 in review: Agencies embrace RPA — AI less so
Trust in data is an issue implementing AI, but agencies overcame hurdles credentialing bots.
How to help Gen Z enter the federal workforce — safely and securely
In this Op-Ed, HP's Todd Gustafson explains how the federal government can better attract the budding Gen Z workforce.
DOT agencies adding data leadership while simplifying regulations
The department is using natural language processing to analyze its regulations and measure their complexity for lawyers to refactor.
As the Cyber Reskilling Academy’s second cohort moves on, trainers reflect on the impact
CYBRScore's rankings of applicants doubled as a way to baseline the 20 participants selected for the second cohort.
Army NETCOM doles out $118M to GDIT for IT, cyber support
General Dynamics Information Technology won the single-award task order covering additional personnel in addition to real-time network monitoring.
USPS teams with Google Cloud for call center relief
Increased delivery competition from new carrier services like Amazon has the postal agency reinventing itself, and customer experience is “one of the bigger pain points.”
Cloud, AI skills top list of talent needs for federal government CIOs, report finds
7 in 10 government IT leaders say that IT skills gaps have a significant impact on delivering agency missions.